Payment Information

All payments made on this website are 100% secure, using complete encryption via SSL over HTTPS. This means that any card data submitted to us will be completely secure and cannot be intercepted.  Your confidential information from your computer to ours uses an encryption key length of 128-bits (the highest level commercially available). Similarly, we will never take any payments from a browser with anything less than SSL 3.0 compatibility.

MarketHQ.com do not store your card details whatsoever.  Once you have paid, your card details will be discarded and will not be accessible from any member of staff.

We want to make sure your shopping experience is a safe one at all times, therefore please note that when you make a payment on MarketHQ.com – you will remain on our site at all times.  This means that your browser will always show a URL in the address bar which starts with https://www.markethq.com –  if you see anything different, please do not proceed through the checkout and speak to us immediately.

Invoicing Information

As soon as you purchase a website from us you will be provided with an invoice via our billing system which can be printed instantly – you can log in to view your invoice at any time. You will also receive a notification of this via email to the provided email address.

Refunds and Cancellations

MarketHQ.com offers a 7 day cancellation policy .  This means that, if you’re unhappy with your websites, you can return it to us no quibble.  For more information on this, please check out our Refunds and Cancellations page.

Our Contact Details

Although it is much quicker for you to reach us via email, Facebook, or Live Chat – you can write to us at our postal address:

MarketHQ, 152 City Road, Kemp House, London, EC1V 2NX, United Kingdom

To contact MarketHQ, the telephone number is: +44 (0)203 3932572.